Mid-Week Bookings (Sunday – Friday)
Guests will have the freedom to cancel a mid-week booking by 2pm EST, 48 hours prior to arrival to avoid a cancellation fee.
A cancellation fee of 100% of the full accommodation cost will be charged if you cancel within 48 hours prior to arrival and or fail to arrive.
Weekend Bookings (Friday and Saturday)
7 days notice is required for cancellation of a booking that includes a weekend. Within 7 days, a cancellation fee of 100% of the full accommodation cost will be charged.
Special Event Periods
Bookings over special event periods will be charged in full at the time of reservation. Deposits are non-refundable and non-transferable.
September: 23rd – 24th
October -November: Oct 28th – Nov 5th
December: 3rd – 5th, 24th – 31st
January: 1st , 16th – 29th
March-April: Australian Grand Prix dates TBC
Advanced Purchase – ‘Look Ahead Book Ahead’
Full pre-payment at time of booking. Completely non-refundable.
All cancellation requests are to be sent via email to [email protected]
Extended Stay – ‘Stay a Little Longer’
50% deposit required at time of confirmation. If cancellation occurs within 30 days of arrival, deposits are non-refundable and retained by the hotel to be used as a credit for future use subject to availability. Remaining 50% paid 14 days prior to arrival and is non-refundable and non-transferable.